Services Development
E-commerce
Online shops with a catalogue, checkout and order management, built around how you sell and deliver.
At a glance
- Includes
- Catalogue, basket, checkout, payments, delivery options and order management
- Works with
- Payment providers, couriers and your stock or accounting tools
- Delivered as
- A running shop with staff tools, code in your repositories
- Starts with
- A review of what you sell and how orders are fulfilled
Fit
Is this right for you?
Usually the right call when one of these sounds familiar.
Selling by message or phone
Orders arrive in chat and are typed up by hand.
A shop that is hard to run
Staff struggle to update products, prices or orders.
Payment or delivery does not fit
Customers cannot pay or choose delivery the way they want.
Ready to sell to more customers
The current setup will not cope with a larger range.
Not the right service? Mostly a brand site with a few products: CMS websites. Connecting an existing shop to other tools: APIs & integrations.
Scope
Scope and what you get
Each piece of work has a matching thing you receive.
- What we do
Catalogue and pages
Products, variants, prices and categories organised so customers can find things.
What you receiveA catalogue you manage
Product data that staff can edit without a developer.
- What we do
Basket and checkout
A clear path from basket to payment, tested on phones first.
What you receiveA checkout that works
A tested purchase flow, with the payment methods you choose.
- What we do
Payment and delivery providers
Connections to your payment provider and delivery options.
What you receiveWorking providers
Payments and delivery choices set up and tried with test orders.
- What we do
Order management
Screens for staff to see, update and fulfil orders.
What you receiveTools for your team
An admin area for orders, stock and customers, with notes for your staff.
Use cases
Relevant use cases
Practical situations where this service is put to work. Open a card to see how it applies.
Moving from chat orders to a shop
A shop that replaces taking orders by message, with a record of every order.
- Catalogue built from your current list
- Checkout customers can use on a phone
- Order list your staff work through
A shop with local delivery
Delivery areas, dates and fees set up to match how you deliver.
- Delivery options by area
- Order notes passed to your team
- Status updates for customers
A bigger range or a new market
A shop that copes with more products, more orders and more staff.
- Catalogue structure that scales
- Roles for staff with different jobs
- Payment and tax rules per market
Sample use cases, drafted as placeholders. The Plethora team confirms the final list.
Process
How it works
Each stage is agreed with you as we go. Each shows what we do and what we need from you.
Understand
We doWe learn what you sell, how orders are fulfilled and what customers expect.
You doYou share your product list, delivery rules and any existing orders data.
Design
We doWe outline the shop structure, checkout and staff tools, with options written out.
You doYou review the outline and choose between options.
Build
We doWe build the shop and connect payments and delivery, testing with sample orders.
You doYou add test products and place trial orders.
Launch
We doWe prepare the launch, load the catalogue and train your staff.
You doYou approve the launch and decide on support afterwards.
Quality
Quality and handover
How the work is checked, accepted and passed to you.
Tested with real orders
We place trial orders through each payment and delivery option before launch.
Payments handled by providers
Card details go to your payment provider and are not stored in the shop.
Staff guidance
Written notes for the people who run the shop day to day.
A defined handover
Accounts, code and access pass to you with a walk-through.
Tools
Tools and technology
Tools we use in delivery. We choose them to suit your team, and the list does not imply any partnership. Logos belong to their owners.
- React
- Next.js
- Node.js
- TypeScript
- PostgreSQL
- Docker
Engagement
Engagement and cost factors
Ways to work with us
A scoped project
A defined shop, built, tested and launched.
A team alongside yours
Our engineers join your team and work in your repositories.
Ongoing development
New features and fixes as the shop and range grow.
What shapes scope, timing and cost
- Size of the catalogue and number of variants
- Payment methods and providers
- Delivery rules and areas
- Connections to stock, accounting or courier tools
- Number of staff roles
- How much support you want after launch
Scope and cost are confirmed with you in writing before work starts.
FAQ
Frequently asked questions
We recommend from your range, volume and budget, and write down the reasons. Some shops suit a platform, others a custom build.
We work with the provider that suits your market and confirm it in the first conversation.
Yes. That is part of the design, and we write guidance for your team.
Often, yes. We review it first and agree what to keep.
Open a shop that fits the way you sell. Start with a conversation.
Tell us what you want to build and we will come back with next steps.
Talk to usRelated