Services Product design
Product design
We turn a clear idea of what the product should do into research, interfaces and prototypes your team can test, build from and keep consistent.
We work out who the product is for, design how it looks and behaves, and hand over files and rules your developers can build from.
Where are you today?
Select the stage closest to yours to see which services fit it.
Expertise
Research
Understanding the people who will use the product, so design decisions rest on what they do rather than on assumptions.
- UX researchInterviews and usability testing that show where people get stuck.User interviews and task-based usability testsCompetitor and existing-product reviewsFindings written up with prioritised recommendationsFitsStarting outRunning
Interface
Screens and flows designed for clarity, then made clickable so they can be tried before anything is built.
- UI designScreen designs for web and mobile, prepared for development.Layouts for desktop, tablet and phoneTypography, colour and spacing chosen for readabilityAnnotated files and exported assets for developersFitsLaunchingRunning
- PrototypingClickable prototypes that let you test an idea before it is built.Low-fidelity flows for early feedbackInteractive prototypes for user testing and stakeholder reviewNotes on what changed after each round of testingFitsStarting outLaunching
Systems
Shared components and rules, so a growing product stays consistent and new screens are quicker to build.
- Design systemsA shared library of components, tokens and usage rules.Colour, type and spacing defined as reusable tokensComponent library with states and usage guidanceDocumentation that designers and developers both work fromFitsGrowing
Four ways to work with us
Start with a short sprint or commit to a full project. Each is scoped and agreed in writing before work begins.
Discovery sprint
A short, focused phase to research the problem and agree a direction before design begins.
- Research and a review of what exists
- Written summary of findings and options
- Good for deciding what to design first
Design project
A defined piece of design work taken from brief to developer-ready files.
- Fixed scope and agreed deliverables
- Review points with your team
- Files prepared for hand-off to development
Embedded designer
A designer who joins your team and works in your tools and review process.
- Works alongside your developers and product owner
- Agreed hours and duration
- Handover notes at the end
Design retainer
Ongoing design capacity for a product that keeps changing.
- Agreed monthly scope
- Regular review of the work queue
- Scale up or down as needs change
How an engagement runs
Every engagement follows the same five steps, adjusted to the size of the work.
Understand
We learn about your users, business goals and constraints, and agree what the design must achieve.
Define
We turn what we learned into scope, user flows and priorities for your team to confirm.
Design
We design the screens and interactions, sharing work in progress so feedback arrives early.
Test
We try the designs with real users or stakeholders and adjust them based on what we see.
Hand over
We deliver organised files and notes, and stay available while developers build.
What you get
Fewer wrong turns
Ideas tested on prototypes before development effort is spent.
Faster hand-off
Developer-ready files with states, spacing and assets specified.
Consistency
Shared components and tokens keep screens aligned as the product grows.
Knowledge that stays
Research findings and design decisions recorded for your team to reuse.
Design tools we work with
Design and handoff
- Figma
- Storybook
Research and workshops
- Miro
Tools we use in delivery. We choose them to suit your team, and the list does not imply any partnership. Logos belong to their owners.
How we work in this category
Evidence-led.
Design choices are tied to research or testing, not to taste alone.
Owned by you.
Design files, assets and documentation are delivered to your accounts.
Built to hand over.
Files are organised and annotated so any developer can build from them.
Often combined with
Frequently asked questions
Work in product design
- Result86%
of members logged a first harvest unaided, up from 41%
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Not sure? Tell us what you need
Describe where things stand and what you want to change. We will suggest where to start.
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